ReturnĀ and Refund Policy
Effective date:Ā 27/07/2024
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At Sustainnovate Academy, we strive to provide high-quality educational content and an exceptional learning experience. Our policies regarding returns and refunds are designed to ensure clarity and fairness for all our members. Please read the following information carefully:
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Change of Mind:
- We understand that circumstances can change; however, Sustainnovate Academy does not offer refunds for changes of mind for any of our membership programs. Our content is designed to provide immense value, and we encourage you to make an informed decision before purchasing a membership.
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Monthly Memberships:
- Our monthly membership programs are priced at a fee that is a fraction of the total value of the individual units or content provided. This model allows you to access high-quality educational resources and continuous learning opportunities at a highly affordable rate.
- If you wish to discontinue your membership, you may do so at any time before the next month's payment renewal date. This flexibility ensures that you are not locked into a long-term commitment and can opt out whenever you choose, without incurring further charges.
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Annual Memberships:
- Our annual memberships are offered at a significant discount as part of our flash sale deals. Due to the substantial savings provided, these memberships are non-refundable.
- By opting for an annual membership, you benefit from a lower overall cost compared to monthly payments, reflecting our commitment to offering great value for long-term members. However, please be aware that refunds are not available for annual memberships, even if you choose to cancel before the term ends.
We appreciate your understanding of our return and refund policies. If you have any questions or need further assistance, our customer support team is here to help. Thank you for choosing Sustainnovate Academy, and we look forward to supporting your growth and success in the field of sustainability.
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Contact Us
If you have any questions, concerns or complaints about this Return and Refund Policy, please contact us by visiting this page on our website: https://www.sustainnovate-academy.com/contact